Terms of service

Practice money only

Candle Arena is a game for practising trading decisions. Every balance in it is practice money. You cannot pay money in, take money out, or win or lose real money here, and nothing you do places a real trade. A practice balance has no cash value and cannot be exchanged for anything.

Not investment advice

Nothing in Candle Arena is financial, investment or tax advice, or a recommendation to buy, sell or hold anything. That covers the lessons, your round results, the reads about your trading, the reads written by AI, and everything Gladiator, the AI coach, says or fills in. How you do with practice money says nothing certain about how you would do with real money. Trading with real money can lose it. If you are deciding what to do with your own money, talk to a licensed professional.

• We are not licensed advisers. Neither we nor anything in the app is licensed to give investment advice or manage investments, in Israel or anywhere else, and using Candle Arena does not make us your adviser or create any duty to advise you.
• Nothing is about your money. The app knows only your practice trades. It does not know your savings, income, goals or how much risk suits you, so nothing it says can be suited to them.
• Coaching is about practice. When the app or Gladiator talks about your stops, sizes, rules or results, it is about how you played with practice money, as education. It is never a sign that a stock, a market or a way of trading will make money.
• Your decisions are yours. If you trade with real money anywhere, you decide what to do, and you carry the result. Do not rely on Candle Arena, or on anything an AI feature writes, to make that decision.

The charts and company names

The charts are real historical prices, used under licence. A company's name and ticker belong to that company; naming them after a round does not mean the company is connected with Candle Arena or approves of it. How a price moved in the past says nothing certain about how it will move next.

Who can use it

• You must be 18 or over to create an account, and to pay for Pro.
• One account per person. Keep your password to yourself; you are responsible for what happens in your account.

Using it fairly

Please do not:

• try to see what happens next on a chart before you have played it, or get round the app's rules in any other way;
• use scripts or bots to play, copy the app's content in bulk, or send it more traffic than a person would;
• try to break, overload or get into parts of the app that are not yours;
• pretend to be someone else, or use the app to break the law.

We may pause or close an account that does any of these. If we do, we will tell you why at the email address on the account.

Gladiator and the other AI features

Parts of Candle Arena are written by an AI model, which a provider runs for us (the privacy policy names it). Those parts are:

• Gladiator, the AI coach, on its own page and in the side panel: its answers, its takeaway after a Mystery Chart round, its read of a finished Backtesting session, and what it says about a strategy;
• Create with Gladiator, which fills in a strategy's form from what you write, and the trading setups Gladiator describes when you ask it for ideas;
• Draft and Tidy with Gladiator in the Journal, which write a note from a trade's facts or tidy the one you wrote, and Gladiator reading your notes when you ask it about them;
• the written reads on Reading and Focus.

What you should know about all of them:

• They can be wrong. An AI can misread a chart, a trade or a rule, leave something out, or say something with more certainty than it should. The figures it quotes are worked out by the app, but no person checks its words before you see them. Check anything that matters to you.
• They are not advice, whatever their wording. Gladiator is built to turn down questions about what to buy or sell, where a stock or market is going, or what to do with real money. If anything an AI feature writes still reads like a recommendation, a prediction or a promise, it is none of those, and you should not act on it.
• Strategies are yours. Create with Gladiator only fills in the rules you wrote, and you check and save them yourself, as you do a note it drafts or tidies. The setups Gladiator describes are general trading education, well known to traders; describing one does not mean it suits you or works. Whatever rules you save and trade by are your choice.
• Pushing it does not change this. If you get an AI feature to say something it is built not to, by wording a question to get round its rules or in any other way, that is not advice from us either.
• Keep what you type to trading. What you write to an AI feature is sent to the provider to write the answer, as the privacy policy says. Do not put real account numbers, passwords or other private details in it.
• Turning them off. The written reads can be turned off in Settings, under Data and privacy, AI written reads, and so can Gladiator's read of each Backtesting session you finish, which it otherwise writes when the session ends. Apart from that, Gladiator writes only when you open it, ask it something or press one of its buttons.

Plans and price

• Free plays 10 practice rounds in any 24 hours, with your history, dashboard and Learn, and backtests one session at a time with up to two indicators on its chart, one strategy, five Journal notes and the headline figures of Analytics. Nothing is charged, and no card is asked for.
• Pro adds unlimited practice rounds, Reading, Focus and written reads, and in Backtesting unlimited sessions, indicators, strategies and notes, every breakdown in Analytics and Export CSV, in US dollars, on one of three plans: Annually, $120 a year (the same as $10 a month); Monthly, $15 a month; or Prepaid, one payment of $42 for 3 months or $72 for 6 months. Tax may be added at checkout, depending on where you live.
• Fair use. “Unlimited” means as many rounds as a person plays: up to 1,000 a day and 30 a minute, to stop scripts. Written reads have limits too, so a very active player may get them less often, or in the app's own words, until the next month.
• Freemius sells Pro for us. Freemius is the seller of record: it takes the payment, sends your receipt, handles tax and pays out any refund, and the terms shown on its payment page apply to the purchase alongside these. Your card details go to Freemius and never reach us.

The free trial

Each person can have one 7-day free trial of Pro, and an email address that has had one cannot have another. You add a card when you start it and nothing is charged that day. If you have not cancelled by the end of the seventh day, the card is charged for the plan you chose, Annually or Monthly, and Pro carries on. During the trial, written reads are limited to two a day. Prepaid has no trial, and buying it counts as having had Pro.

Renewing and cancelling

• Annually and Monthly renew by themselves every year or every month until you cancel.
• Prepaid never renews. It is paid once, and Pro runs for the 3 or 6 months bought, from the day you pay. We email you about a week before it ends; after that you are on Free unless you buy more. Months bought while Prepaid is running start when the current ones end.
• Paying ahead from a subscription. On Annually or Monthly, or during the trial, you can buy Prepaid from Settings, under Plan. Its months start when the time you have paid for (or the trial) ends, and your subscription stops renewing then, so you are not charged for both. From Monthly you can also switch to Annually; Freemius shows what is charged before you confirm.
• Cancel any time in Settings, under Plan, then Manage billing. Pro stays until the end of the year or month you have paid for, and nothing more is charged. Prepaid has nothing to cancel.
• If a payment fails, Freemius tries the card again. If it keeps failing, you go back to Free at the end of the time you paid for.
• Nothing is deleted when Pro ends. Your rounds, history and balance stay; Reading, Focus and your written reads are hidden until you come back to Pro. Backtesting sessions, strategies and notes all stay, past the Free limits too; new ones wait until you are under them or back on Pro.
• If the price changes, we will tell you at least 30 days before, and the new price applies from your next renewal. You can cancel before then.

Refunds

The 7-day free trial is there so you can try Pro before paying, so payments are not normally refunded. A payment covers the year, month or prepaid months it is for, and cancelling or stopping part way through does not refund the rest of it. If you ask for a refund within 14 days of a payment, we look at each request on its own and may refund it. Where the law where you live gives you a right to cancel, we refund whenever that law requires: for example Israel's Consumer Protection Law, which lets you cancel a purchase made online within 14 days, or the 14 days to change your mind in the European Union and the United Kingdom. Ask through the link on Freemius's receipt, or write to hello@candlearena.app. Nothing here takes away a right the law gives you.

Leaving

You can delete your account at any time in Settings, under Danger zone. That removes your account and everything in it straight away, as the privacy policy describes. If you have Pro, deleting your account cancels it at once, and the rest of the time you paid for (the year, the month or the prepaid months) is not refunded; to keep Pro until it ends, cancel it in Settings, under Plan, and delete the account afterwards. We may also change the app, or stop running it; if we stop, we will give you notice first so you can download your history.

How far we are responsible

We work to keep Candle Arena running and correct, but it comes as it is: we cannot promise it will always be available or free of mistakes. As far as the law allows, we are not responsible for losses that come from using it, including anything Gladiator or another AI feature writes or fills in, and any decision you make with real money anywhere else, whether or not it followed something the app said. Nothing here takes away rights that the law in your country gives you and does not let anyone take away.

Which law applies

These terms are governed by the law of Israel, and the courts of the Tel Aviv district decide any dispute about them. If you use Candle Arena as a consumer and live in another country, you keep the protections of that country's law that cannot be signed away, and you can bring a claim in your own courts where that law allows.

Changes

If these terms change, the date at the top changes with it. If a change matters to how you use the app, we will tell you in the app or by email before it applies. Back to Candle Arena.